Digital Signatures in Stores

Category: Let's talk

Post 1 by motifated (I've now got the silver prolific poster award! wahoo!) on Saturday, 01-Jul-2006 14:08:43

I almost wanted to put this in the Rant board, but I really want some feedback, so I thought this more appropriate. Over the last few years, I've gone to buy something with a credit card. More and more places are using the screen and stylus, rather than a pen and paper. It seems I have to sign this way in the middle of nowhere on the screen. I can't use a guide, or my finger, so I'm a bit concerned as to how my signature turns out. What have some of your experiences with this system been?

Thanks,

Lou

Post 2 by mysticrain (Art is born of the observation and investigation of nature.) on Saturday, 01-Jul-2006 15:35:38

Well, I'm fortunate in that, I don't use a guide, so I just sign like I usually do. I haven't had any complaints from them yet. But the one thing that is really pissing me off are the scanners for credit cards. Now, instead of handing it to the cashier, you have to scan it yourself and use the stylus to enter your information. When you ask the cashier to do it, they act completely fucking stupid. Why aren't they trained to do this anymore. GOD!!!!!! I rant about this all the time, lol.

Post 3 by BB (move over school!) on Saturday, 01-Jul-2006 17:01:29

I have to use the digital system of signing at the local rite aid all the time. I don't care anymore what the signature looks like. As long as someone signs the thing the store don't care, they get paid anyway.

Post 4 by nikos (English words from a Greek thinking brain) on Saturday, 01-Jul-2006 19:14:48

Interesting. Never heard of it before. In England we don't sign anything we just enter the pin number and i find it really good. But if this system appears in England or Cyprus i think i would find it easier than signing a piece of paper. On the paper there isn't enough space and you have to make sure that you sign at the right place. But on the screen i think whereever we sign it it doesn't matter so i think it's easier.
Nikos

Post 5 by motifated (I've now got the silver prolific poster award! wahoo!) on Saturday, 01-Jul-2006 19:41:26

Nikos, with some systems it matters. Blind Bandit, I have to agree with you, except that today I went to our Motor Vehicle Administration to get my identification renewed. I take that one a bit more seriously. Like you though, I get to the point where I just don't care.

Lou

Post 6 by sparkie (the hilljack) on Saturday, 01-Jul-2006 21:43:13

When I checkout the casheer will ask me if I can do this myself or ask if I want her to do it for me. I don't really care what my signature is like, if they don't like it, they can deal.
Troy

Post 7 by Jess227 on Sunday, 02-Jul-2006 19:46:42

I have someone sighted give me the stylis, and then place the stylis on the screen and I do chicken scratch... They ask for IDs in California. But they understand that a blindie or partial isn't gonna have a matching signiture all the time thats on the ID. As long as thats you in the photo id, then they don't care how you sign it. If I know how much I'm spending and I need cash, I go to a regular ATM (not the touch screen) and get money out that way. But if I'm spending more then $60 I prefer to do it at the cash register as I don't feel comfortable carrying no more then $100 in my wallet.

Post 8 by Harp (I've now got the bronze prolific poster award! now going for the silver award!) on Monday, 03-Jul-2006 1:35:37

I have to say the system in the UK is far better these days where credit cards are concerned. Chip and pin is an excelent innovation both from a fraud perspective and from a visually impaired users purspective also. It is much harder to use a stolen credit card now because you have to know the personal identification number that goes with the card to use it in most establishments and it is great for us blinks because, of course, we don't have to go threw the stupidly pointless rigmarole of signing for things. I'm sure chip and pin will make it to the states eventually because it really is a far superior system in every sense.

Post 9 by Amethyst Moon (I can't call it a day til I enter the zone BBS) on Monday, 03-Jul-2006 2:31:19

I'm v.i. so I'm OK with using the digital signature or digital stylus input. My problem is that the machine is in a fixed place and you can't change the angle. Sometimes there are so many bright lights above the checkstands that I have to get on my tiptoes or lean my head a certain way to avoid the glare on the screens of those digital things. It's even worse when some idiot tries to use an ink pen to sign those and their signature is all in the way of where yours is supposed to go.

Post 10 by frequency (the music man) on Monday, 03-Jul-2006 16:49:09

I've only seen the things where there is a little rectangular area to sign. It wasn't a big problem to sign.

Post 11 by motifated (I've now got the silver prolific poster award! wahoo!) on Tuesday, 04-Jul-2006 10:33:51

Frequency, you're right. Generally its a rectangular area, but I've run into a few that require you to write within a certain areay of the rectangle. I never thought about that from a VI person's standpoint. Thanks for bringing it to my attention. Lou

Post 12 by Telemachus (Death: the destroyer of worlds.) on Wednesday, 05-Jul-2006 8:46:42

No finger? I use my finger as a guide on the digital thing all the time. Nobody's seemed to care. They seemed rather irate when I wouldn't give them my PIN number, though. it was the screen/stilus deal, but it still let you enter your pin. I was like "Can I not sign for this instead of giving you my PIN?" they were all confused for like a minute before they said "Oh!! We can run a debbit card as credit." *sighs* People these days.

Post 13 by bozmagic (The rottie's your best friend if you want him/her to be, lol.) on Sunday, 09-Jul-2006 10:21:20

I love the chip and pin system. When you'd find it difficult to use a guide when writing your signature when you make a purchase with the plastic, you usually have to get someone to guide your finger to where you need to sign. We had a parcel delivered to our house a while back. I answered the door and the man asked me to sign. He had this portable digital pad thing with a pen, so that's when I did my digital signature bit.

Post 14 by bharding (Generic Zoner) on Tuesday, 17-Oct-2006 13:00:09

Oh, in the States, the pin thing actually could be worse unless I could immediately call the bank automated system with my cell and change the pin after. I'd need to do this because having to say my pin out in public isn't any bit safe. Many use the stilus instead of real buttons

Post 15 by The SHU interpreter (I just keep on posting!) on Thursday, 23-Nov-2006 22:25:14

well, i simply use cash to pay for my stuff because this digital crap that uses a styless and screen is not good.